Singaporean influencer Chrysan Lee has taken to TikTok to publicly call out an unnamed creator agency for failing to compensate her and other content creators for completed work, as well as for ignoring messages and emails sent regarding payment.
Lee began her video by saying that an unnamed "P," who is the CEO of an agency she referred to only with its first and last initials, "G" and "T," "really" needs to pay their creators. "I didn't want to do this but P, I have tried contacting you multiple times," she said. She explained that the agency operates in Singapore, Indonesia, Malaysia and the Philippines and that, to her knowledge, the CEO owes creators and agencies money.
She explained that she had worked with the agency on various projects since 2021 and that they paid her late. The last time they worked together was on September 23, 2022, and she finished the job in October 2022. She noted that two invoices were issued to the agency as there were more deliverables on the project than were initially cut. "Weeks passed and no payment, no news," she said. "My client actually emailed me and confirmed with me on 14 March 2023 that they had already paid [the agency] in December 2022," she said. Lee clarified that the agency is responsible for paying the creator.
She added that she had sent multiple emails to the agency and to the CEO himself and received no response, even when she emailed him a final notice in May 2020. "I got his number and I WhatsApped him, he read my message and he blocked me immediately," she said, adding that he blocked her on almost every other platform as well. She went on to say that the agency's finance team did try to help her sort out the payment initially, but eventually ignored her messages as well. She explained that all the employees she personally worked with had also already left the agency.
Lee's public call-out lands amid a wider wave of creator complaints about late and missing payments in the influencer industry. This week alone, Malaysian creators accused Singapore-based influencer marketing platform Partipost of delaying payments dating back to 2024, and Singaporean creator Deborah Kwek alleged that Partipost had "refused to pay" her full invoice until legal action was threatened.